Shipping
DISCREET SHIPPING
We always want to keep our packaging as discreet as we can. All Laidtex packages will give no indication on the outside as to what’s contained within.
Orders will be sent in plain white packaging, with no "LAIDTEX" branding and no description of the contents on the outside. Smaller orders will be sent in plain white packages, while larger orders will be sent in plain cardboard containers.
The only thing anyone will see if they look at your package is your name and address, keeping your privacy in tact.
DISCREET PAYMENTS
We also provide a discreet payment service.
What this means is that your orders will not show up as Laidtex on your bank statement, instead displaying the corporate name which Laidtex operates under.
SHIPPING TIMES
As part of our commitment to customer service, we are proud to offer 2 Day Express Shipping across our collections.
Note: The shipping period, which normally takes 4 days, is only the preparation time where we process, prepare and dispatch your order. Delivery time is different.
Delivery times in the continental United States are 7-14 working days.*
International Shipping
Although we are an American company, we are also happy to ship to locations around the globe.
Please be aware that certain countries around the globe have very strict laws regarding certain products, and fulfilling an order to one of these countries may be prohibited. We ask that you make sure that you are legally allowed to import our product into your country before placing any orders with us. We cannot accept responsibility for any orders that cannot be completed due to laws governing a country, but we will do our best to assist in any way possible. If you have any concerns, please contact your local government for further information.
*On some rare occasions our store will be out of stock, so we will ship directly from our warehouse. This can take 7-14 working days.